COVID POLICY

Due to Covid- 19, we are asking that all participants wear masks the entire time. We have reduced the number of attendees. The tour guide will be the only person not wearing a mask and will have a microphone to project sound. Our priority will always be the health and safety of our visitors, staff and volunteers in our care. We hope you are staying well during this time. Face masks are required.

REFUND POLICY

Tickets are non-refundable. If you cannot make a tour you already purchased a ticket for, call us right away — at least 24 hours before the tour start time — and we will attempt to place you on another tour. However, we cannot guarantee availability beyond the tour for which you purchased a ticket.

No partial credits or rescheduling is allowed for partial attendance, no shows, or late arrivals. The tours commence promptly.

For the safety and enjoyment of tour guests, we reserve the right to remove any guests who are unruly or appear to be intoxicated. No refunds will be issued. Please be polite to your fellow guests!

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